Overview
Stanton Sewer Line Co. is a referral service that connects homeowners in Stanton, California, with independent local plumbing professionals. This policy explains what we collect when you call or visit this website, how we use it and what choices you have.
What we collect
When you call, we collect your phone number and whatever you tell us about the problem, such as your street, the symptoms and when they began. Calls may be recorded and tracked for quality and routing. You are told at the start of the call that it may be recorded.
When you visit the website, we collect basic information about the visit, such as the pages viewed, the type of device and browser, and the approximate area the visit came from. We do not ask for your name, email address or payment details on the site, because the site has no forms.
Call recording and tracking numbers
We use call-tracking numbers so we can tell which pages lead to calls and route each call to the right local professional. A call-tracking number is simply a phone number that records that a call came in and how it was connected. Calls may be recorded, and we use recordings to check quality, to resolve questions about what was said and to improve how calls are handled.
Cookies, analytics and third-party requests
This site does not set analytics cookies. When a page loads, your browser requests fonts from Google Fonts and image files from Pexels, so those services can see your IP address and basic browser details. Our web server also keeps standard server logs, which include your IP address, the page requested and the time. You can block or delete cookies in your browser settings, and the site will still work.
How we use information
- To answer your call and connect you with an independent local plumbing professional.
- To check the quality of calls and the service you receive.
- To understand which pages and services people look for and to improve this site.
- To meet legal obligations and to protect against misuse.
Who we share it with
When we connect your call, we share the details of the problem and your contact information with the professional who takes the job, so they can help you. We may also share information with service providers who help us run call tracking and analytics, and with others when the law requires it.
No sale of personal data
We do not sell your personal data.
Your choices and requests
You can ask what information we hold about your calls, ask us to correct it, or ask us to delete it where the law allows. To make a privacy request, call us at (555) 010-0100 and say you have a privacy request. You are told at the start of each call that it may be recorded. If you prefer not to be recorded, say so when you are told, or end the call.
California privacy rights
If you live in California, the California Consumer Privacy Act, as amended by the California Privacy Rights Act, gives you the right to know what personal information we collect and how it is used, to request that we delete it, and to request that we correct it. We do not sell or share personal information for advertising, and we will not treat you differently for making a request. To make a request, call us at (555) 010-0100 and say you have a privacy request.
Changes to this policy
We may update this policy from time to time. The effective date at the top shows when the current version took effect.
Contact
Questions about this policy can be raised by phone at (555) 010-0100.